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How 5dime Handles Your Personal Information

This privacy policy covers what we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and access the platform from your phone or browser. Access to 5dime depends on state law and is available where local law permits.

Data collected at account creationPayPal, Venmo, Play+ transaction recordsMobile device and session dataYour right to request account dataHow to contact us about privacy

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Data We Collect and Why We Use It

5dime Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect your name, email address, date of birth, and the identity documents required for verification under applicable state rules. If you fund your account through PayPal or Venmo, we receive a transaction reference and the amount — we never store

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your full PayPal credentials or Venmo PIN on our servers. Play+ prepaid card activity is logged to your account wallet so your balance stays accurate across devices. On the platform side, we collect your browser type, mobile device identifier, and session timestamps so returning logins are
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smoother — for example, if you left mid-session on your phone, we use that data to restore your position without making you navigate back manually. We also track in-platform activity such as which games you open and how long sessions run, which helps us flag unusual
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account behavior and keep your account secure. We do not sell your personal data to third parties for marketing. Data is retained for the period required by applicable state regulations and our internal compliance schedule, after which it is deleted or anonymized.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or delete the personal data tied to your 5dime account, we have three direct paths. Each route connects you to the same privacy team — use whichever fits your situation and how quickly you need a response.

Team online

Live Chat

Start a chat session from the account menu on mobile or desktop. Describe your privacy request and an agent will confirm receipt and next steps during the session.

Email Support

Send your request to our privacy address shown in the account settings page. Include your registered email and the specific data action you are requesting.

Account Settings

Some data updates — like your phone number or mailing address — can be handled directly in the account settings panel without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard encryption across every data path — from the moment you enter your email at account creation to the confirmation screen after a PayPal withdrawal. Here is how we handle the four areas that matter most to your privacy.

Cookie Use

We use session cookies to keep your login active and functional cookies to remember your preferred deposit method, such as PayPal or Play+. You can adjust cookie settings in your browser at any time.

Account Security

Login attempts trigger a one-time code sent to your registered mobile number. Repeated failed attempts lock the session automatically and prompt an identity re-check before access is restored.

Data Retention

We keep your account data for the period required under applicable state law. Once that window closes, records are deleted or anonymized — they are not archived indefinitely for marketing use.

Requesting Changes

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion where state law allows it. Requests are handled through live chat or the privacy email listed in account settings.

Common Questions About Your Privacy at 5dime

These are the questions we hear most from people checking their account data, managing their payment history, or updating their information. If your question is not here, live chat is the fastest path to an answer.

We collect your name, email, date of birth, and identity documents needed for state-required verification. Payment method details like PayPal transaction references are logged, but your credentials are never stored on our servers.

We do not sell your personal data to third parties for marketing. We share only what is required by applicable state law or what is necessary to process payments through PayPal, Venmo, or Play+.

Send a request through live chat or the privacy email address in your account settings. Include your registered email address and confirm the specific data you want — we will respond with the process for your state.

Yes, where your state's law permits it. Some data must be kept for a regulated period before deletion is possible. Contact us via live chat or the account settings email and we will explain what applies to your account.

Session cookies keep your login active. Functional cookies remember preferences like your default deposit method — PayPal or Play+. You can manage or clear cookies through your browser or mobile device settings at any time.

Closed account data is retained for the period required under applicable state regulations, then deleted or anonymized. It is not used for marketing after your account is closed and is not sold to outside parties.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions Account5dime Login

How 5dime Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

Data Handling, Cookies, and Account Security

Common Questions About Your Privacy at 5dime

01 What personal data does 5dime collect when I open an account?

02 Does 5dime share my data with third parties?

03 How can I request a copy of the data 5dime holds on me?

04 Can I ask 5dime to delete my account data?

05 How does 5dime use cookies on mobile and desktop?

06 What happens to my data if I close my 5dime account?

Privacy Policy

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