Reference

Your Account, Your Rules — Know Where We Stand

These terms govern every interaction between you and 5dime — from opening your account and funding it via PayPal, Venmo, or Play+, to placing a bet and requesting a withdrawal. Access depends on state law and is available only where local regulations permit.

Account eligibility by statePayPal, Venmo & Play+ wallet rulesWithdrawal verification stepsAmendment notice processJurisdiction-dependent access
5dime Your Account, Your Rules — Know Where We Stand
HOW WE HANDLE THIS

Policy Practices You Can Check

Account Security

We use SSL encryption on all account sessions. Your PayPal, Venmo, and Play+ credentials are never stored on our servers — payment tokens only.

Data Retention

We retain account records in line with applicable state law. You can request a copy of your data or ask us to clarify what we hold by contacting support.

Cookie Practices

Cookies track session state and device continuity — so your mobile session picks up where your desktop left off. You can manage cookie preferences in your browser settings.

Amendment Notices

Material term changes are posted in your account notification feed at least seven days before they take effect. Check that feed to stay current without missing a revision.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat window in your account dashboard to ask about specific clauses, account restrictions, or eligibility questions in real time.

Email Support

Send detailed terms or account-policy questions to our support address. We respond with a direct answer, not a form reply — include your account ID.

Account Help Center

The help section inside your account lists current policy documents, recent amendment notices, and step-by-step paths for submitting a formal dispute.

Common Questions About These Terms

These are the questions we get most often about account rules, wallet policy, and how amendments work. If yours isn't here, live chat has the fastest answer.

These terms apply to anyone who opens or uses a 5dime account. Access depends on state law — if online gaming is not permitted where you are, these terms do not grant you access.

We post advance notice of material changes in your account notification feed. Minor clarifications may update immediately, but changes that affect your rights always come with notice before they apply.

State regulations and payment-processor rules require us to confirm account ownership before releasing funds via PayPal, Venmo, or Play+. It's a one-time step for most accounts.

Deposits made from ineligible states may be held and returned to the originating payment method. No activity is permitted until eligibility is confirmed. Contact support to resolve your account status.

Submit a closure request through live chat or email before the change takes effect. Any verified balance will be returned to your PayPal, Venmo, or Play+ account per standard withdrawal rules.

The current version is always at 5dime/terms-conditions/. Your account notification feed also logs every amendment date so you can track what changed and when.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.